Resources

Free tools and plain-language guides on narcotic reconciliation and controlled-substance recordkeeping for Canadian pharmacies.

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Buyer’s guide

Narcotic reconciliation software in Canada

The tools a Canadian pharmacy can buy, each described from its vendor’s own page, and six questions to ask before you sign. NarcCount is listed first and disclosed as ours; nothing is ranked.

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A narcotic reconciliation, worked end to end

One drug, one six-month window, and three real causes of a variance worked through to zero.

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What to do after a narcotic discrepancy: a step-by-step

A controlled substance didn't reconcile. Here's a calm, methodical way to find the cause — and know when a loss actually has to be reported.

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How often must Ontario pharmacies count narcotics?

Ontario's OCP expects narcotics reconciled every six months. Nova Scotia and PEI monthly; Alberta, BC, Saskatchewan, Manitoba and Newfoundland every three.

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Health Canada loss or theft reporting: a step-by-step for pharmacies

A loss or theft of a controlled substance is reported to Health Canada within 10 days of discovering it. What to gather, who submits it, and where the form is.

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CDSA recordkeeping: what to keep, and for how long

At least 2 years federally (three regulations, one per drug class); at least 10 years in Ontario (O. Reg. 264/16 s. 21). What to keep, and in what form.

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Preparing for a narcotics inspection: a pharmacy checklist

An inspector may ask to see how you manage controlled substances. A little preparation makes it routine — here's a practical checklist.

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Is a narcotic discrepancy reportable? Loss vs. theft vs. an explained variance

Not every count discrepancy is a reportable loss. What decides it is whether you can explain the variance, not whether it came out high or low.

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How Long Does a Pharmacy Keep Records in Canada?

In Ontario, pharmacy records are kept at least 10 years (O. Reg. 264/16 s. 21). Federally, controlled-substance records are kept at least 2 years.

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Controlled Substance Inventory Frequency in Canada

Narcotic reconciliation intervals by province, from monthly in Nova Scotia and PEI to twice a year in Ontario, and how to run each count well.

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Drug Diversion Within a Pharmacy: Definition, Warning Signs and Response

What drug diversion inside a pharmacy looks like, how to tell it from a record error, the patterns worth watching, and the controls that deter it.

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Narcotic Log Book Template: Columns, Worked Entries and Corrections

The columns a narcotic log book needs, a worked page of entries, what separates a good entry from a weak one, and how to correct a mistake.

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Methadone Accountability Log: Reconciling by Volume

How pharmacies keep a methadone balance in mL: a worked daily log, normal measurement variance, pump calibration checks, and witnessed and carry doses.

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Perpetual Inventory System Example for Pharmacies

A worked perpetual inventory example for a narcotic, the formula behind it, why balances drift, and how to keep a spreadsheet version honest.

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Narcotic Destruction Records in a Canadian Pharmacy

How destruction and waste of narcotics and controlled substances is documented in Canadian pharmacies, how long records are kept, and how it affects reconciliation.

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Narcotic Monitoring in Ontario Pharmacies: Records and Counts

How narcotic and controlled-substance records and reconciliation work in an Ontario pharmacy, with a worked example, common variance causes and what NarcCount does.

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Controlled Substances Regulations: Counts, Records and Loss Reporting

On October 1, 2026, the Controlled Substances Regulations replaced the Narcotic Control Regulations. Here is what changed for counts, records and loss reports.

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Pharmacy Technicians and Controlled Substances in Canada

Technicians now receive, compound, transfer, destroy and deliver controlled substances in their own right. Ordering and dispensing stay with pharmacists.

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Ordering and Receiving Controlled Substances in a Pharmacy

Only a pharmacist orders controlled substances, in their own name. A pharmacist or technician receives them, and the arrival date goes on the record.

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Central Fill of Controlled Substances in Canadian Pharmacies

A pharmacy can now central fill another pharmacy's controlled-substance prescriptions without a dealer's licence. The conditions, the order and Ontario's policy.

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Controlled Substance Prescription Transfers and Extensions

A controlled-substance prescription can be transferred any number of times and extended, inside one window that starts when the first pharmacy received it.

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Destroying Controlled Substances in a Pharmacy: Who Can Witness

Under the Controlled Substances Regulations a technician can destroy, and the witness can be a technician, intern or other health professional.

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Pharmacy Delivery of Controlled Substances: Rules and Records

A pharmacist or technician can deliver controlled substances by a tracked method to the patient or their designate, never by mail. What the record holds.

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Low-Dose Codeine Products in Canada: The Pharmacy Rules

A pharmacist can sell low-dose codeine without a prescription under set conditions. Its receipt is still recorded and its inventory still tracked.

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Storing Controlled Substances: Security Requirements for Pharmacies

How a pharmacy stores controlled substances under the Controlled Substances Regulations, what Health Canada adds, and Ontario's time-delayed safe policy.

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Prescriber Verification and Forged Prescriptions: Pharmacy Rules

How a pharmacy confirms the prescriber behind a controlled-substance prescription, and when a forged prescription becomes a report to Health Canada.

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Advertising Controlled Substances: The Rules for Canadian Pharmacies

The Controlled Substances Regulations bar advertising controlled substances to the public, websites and social media included. What is allowed, and to whom.

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