Contact us
Prefer to call or text?
Call or text 24/7. Anything our AI tech assistant can’t answer goes to a person.
Prefer email?
Questions, onboarding, and data migration help.
Several pharmacies?
Every store after your first is a flat $29 a month ($25 on annual) — one account, one invoice. Twenty or more stores, or head-office reporting? Email us.
Support hours: 24/7, by phone and email.
When a person is needed: our AI tech assistant hands anything touching a controlled-substance discrepancy, a regulatory obligation, or patient information to our team.
Based in: Ontario, Canada. Your data is hosted in Canada. NarcCount is a product of 1001544035 Ontario Incorporated.
Text our support line
You can text NarcCount Support at 1 (365) 800-6272 with a question about the software.
By texting this number you agree to receive text messages from NarcCount in reply to your question. This is a customer-care programme only. We never send marketing or promotional texts, and we never text anyone who has not texted us first.
Message frequency varies and depends on how many messages you send us — typically one reply per message. Message and data rates may apply. NarcCount does not charge for texting support.
Reply STOP at any time to opt out and you will receive nothing further. Reply HELP for help, or call 1 (365) 800-6272. See our SMS terms, privacy policy and terms.
Please do not text patient-identifying information. No mobile information is sold or shared with third parties for marketing, and carriers may not use it for anything other than delivering these messages.